Privacy Policy

Last Updated: October 2026

At TRI ADVENTURE TRAVEL LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at tri-adventures.com, make a booking, complete a web form, or subscribe to our newsletter.

TRI ADVENTURE TRAVEL LTD is the data controller responsible for your personal data under UK Data Protection legislation and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect and process personal information when you interact with us across our website and booking platforms.

Newsletter Signups and Contact Forms: When you subscribe to our newsletter or submit an enquiry form, we collect your name and email address.
Trip Bookings: When you book a triathlon adventure holiday with us, we collect details necessary to fulfill your trip, such as your full name, email address, phone number, and emergency contact details.
Website Usage Data: We collect automated data about how you interact with our website through Google Analytics, including IP addresses, browser types, and pages visited.

2. How We Collect Payment and Booking Information

All trip bookings and financial transactions are managed securely through our third party booking platform, WeTravel.

When you book a trip, your payment details and core booking information are processed directly by WeTravel in accordance with their strict security and privacy protocols. TRI ADVENTURE TRAVEL LTD does not store full credit or debit card numbers on our own servers. We access your necessary booking and contact information through WeTravel solely to manage your trip itinerary and customer service.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and manage your trip bookings and keep you updated on trip logistics.
To respond to your enquiries submitted via our website contact forms.
To send you email updates, special offers, and new trip itineraries if you have opted in to receive our newsletter via MailerLite.
To monitor and improve our website performance and user experience using Google Analytics.

4. How We Share Your Data

We respect your privacy and will never sell or pass your contact details to third parties for marketing purposes.

We only share your information with trusted third party service providers where it is strictly necessary to operate our business and deliver our services to you:

WeTravel: To process trip bookings, customer details, and secure payments.
MailerLite: To manage our subscriber list and deliver our email newsletters.
Google Analytics: To collect anonymised website traffic data and performance stats.

All third party service providers are contractually obligated to keep your data secure and use it solely for the purposes we specify.

5. Cookies and Analytics

Our website uses cookies to distinguish you from other users and to help us improve site performance.

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as standard internet log details and visitor behavior patterns in an anonymised form. You can control or block cookies through your web browser settings at any time.

6. Data Storage and Security

We implement robust technical and organisational measures to ensure your personal data is held securely. Contact information collected through our website forms and MailerLite subscriber lists is stored securely and accessible only by authorised personnel.

7. Your Legal Rights

Under UK Data Protection law, you have the following rights regarding your personal information:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You can ask us to delete your personal data from our records.
Right to Opt Out: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of any MailerLite email.

To exercise any of these rights, please contact us at info@tri-adventures.com.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

TRI ADVENTURE TRAVEL LTD
Email: info@tri-adventures.com
Website: https://www.tri-adventures.com/