FAQs
Private Groups, Clubs & Custom Trips
Can we book a private trip for our triathlon club, cycling club, or group of friends?
What is the minimum group size to secure a private date or custom itinerary?
Can custom itineraries be tailored to match our group's specific training goals, daily distances, and multisport balance?
Are private group discounts or organiser incentives available?
How far in advance should we reserve dates for a private or custom group trip?
Can custom branded team cycling kit or merchandise be produced for our private group?
Equipment & Packing List
Do you provide a full packing list before departure?
What essential cycling kit and layers do I need for mountain descents?
What bike spares should I bring?
What gear can I leave in the support van during daily rides?
Do I need to bring bike lights?
Do I need to bring my own pedals if I’m hiring a bike?
Do you provide mounts for GPS on hire bikes?
Should I pack road running shoes or trail shoes?
Do I need a wetsuit, or are sleeveless swimsuits permitted?
Do I need to bring my own helmet and high visibility gear?
What type of power adapters or plugs will I need at the hotels?
Booking, Payments & Insurance
How do I make a booking?
How much is the deposit, and when is the final balance due?
Can I pay in instalments?
What is your cancellation, transfer, and refund policy?
How is my money financially protected?
What is included in the cost of the trip?
Are flights included in the cost of the trip?
Are meals (breakfast, lunch, dinner) included in the package price?
How does rooming work for solo travelers (Twin Share vs Single Occupancy Supplement)?
Do you offer discounts or custom itineraries for full private group bookings?
Can my non-triathlon companion come on the holiday too?
What travel insurance do I need, and what must it cover?
Do I need travel insurance if I already have an EHIC or GHIC?
Transport/Travel
Are flights included in the cost of the trip?
Which flights and arrival/departure airports should I book?
Will you meet me at the airport?
What happens if my flight is delayed?
Are private airport transfers available if my flight times do not match group transfer windows?
What happens if my luggage or bike does not arrive?
How do airport transfers handle large, hard-shell bike boxes?
Does it matter what type of bike box/bag I have?
Will you transport my bike box on the trip?
How does luggage transfer work between our base camp hotels?
Is there a maximum luggage allowance for the support vehicle?
Can I arrive late on a trip or leave early?
Can I extend my stay?
What documents or visas do I need to travel to Europe?
Food/Nutrition
Are meals (breakfast, lunch, dinner) included in the package price?
Can you accommodate my dietary requirements?
Do you provide energy gels and electrolytes?
What are lunch stops like during rides?
Are alcoholic drinks included with group evening meals?
What if I get hungry between scheduled meals or after a long ride?
Hotels
What sort of hotels will we be staying in?
How does rooming work for solo travellers, and can I book a single room?
Where will my bike be stored securely overnight?
Do the hotel rooms have air-con?
Do the hotels have Wi-Fi?
Are laundry services or facilities available at the hotels for sports kit?
What time is check in and check out at the hotels?
Run
What typical run distances are covered on a trip?
What type of terrain will we run on?
Are the run routes mostly flat or do they involve significant elevation?
How are run sessions supported if I want to run a shorter distance than planned?
Are run sessions guided, or do we run at our own pace using GPX tracks?
Should I pack road running shoes or trail shoes?
Bike
What type of terrain will we cycle on?
What cycling distances will we cover?
What level of fitness or ability do I need to join a Tri Adventures trip?
How are group rides structured to ensure no rider gets left behind?
Are time trial or triathlon bikes allowed on group rides?
Are e-bikes or e-road bikes allowed on your trips?
Can I use Strava on a Tri Adventures holiday?
Can I hire a bike?
Should I bring my own road bike or hire one locally through Tri Adventures?
When is the latest I can book a hire bike for the trip?
Do I need to bring my own pedals if I’m hiring a bike?
Do you provide mounts for GPS on hire bikes?
How do airport transfers handle large, hard-shell bike boxes?
Does it matter what type of bike box/bag I have?
Will you transport my bike box on the trip?
Where will my bike be stored securely overnight?
What cycling insurance do I need?
I want to bring my own bike. What gearing do you recommend?
Can I bring carbon wheels?
Can I bring tubeless tyres?
Do I need to bring bike lights?
What essential cycling kit and layers do I need for mountain descents?
What should I carry with me on the bike?
Can someone help me put my bike together on arrival?
What bike spares should I bring?
What mechanical help is available if I get a puncture or breakdown on a climb?
How close does the support van stay to the group during rides?
Can I jump in the support van if I am fatigued or suffer an injury mid-activity?
Swim
What types of water environments do we swim in (lakes, rivers, sea)?
What level of swim fitness and distance capability do I need?
What are the average water temperatures during trip months?
Do I need a wetsuit, or are sleeveless swimsuits permitted?
What safety measures, tow floats, or kayak cover are provided during swim sessions?
What happens if I am a slower swimmer or get anxious in open water?
Do I need to bring my own swim cap, goggles, and tow float?
Weather, Seasonality & Contingency Plans
What will the weather be like?
What happens if bad weather or high winds make riding or open water swimming unsafe?
How far in advance are weather adjustments communicated to guests?
What should I carry with me on the bike?
General
What are your trips and what is the format?
Why should I book with Tri Adventures?
Are your trips graded by difficulty or ability?
Who are your trips designed for and how fit do I need to be?
How do I ensure I will not get left behind or hold others up?
Are activities done as a group?
Are your trips guided or supported?
Can I come alone?
What is the typical age range and background of guests?
Can my non-triathlon companion come on the holiday too?
What distances do you cover in a day, week, or trip?
Do I have to do all the activities?
What support is included during activities?
What is included in the trip price and what isn't?
How much are the trips?
How does the booking process work and what happens after I book?
How much is the deposit, and when is the final balance due?
What is your cancellation, transfer, and refund policy?
What travel insurance do I need, and what must it cover?











